Is your WordPress down? You are not alone if you are facing a site crash all of a sudden. Not only would you not be able to access your website but you would also lose conversions and visits.
Whether you are a seasoned developer or a novice user, website downtime can happen to anyone. Setting up and maintaining a website takes more than just development skills. From choosing a reliable domain provider to using clean codes, there are various factors that you have to take into account.
When you end up with an unreachable site, it can be very frustrating for you. Before you start panicking about the situation, you need to figure out the root cause of the problem.
In this article, we will help you perform some fundamental checks regarding the WordPress CMS crash issue. Still, if you are clueless about fixing WordPress errors you can always rely on wordpress website design and development services to fix the issues at the most affordable web development rates and prices.
Diagnosing WordPress Development Errors
There could be multiple culprits that could be causing this WordPress downtime problem. Below we will discuss some common issues that you should look into.
Step 1: Double-Check Site’s Technical Errors
You might be surprised to hear it but there is a chance that your WordPress site hasn’t crashed at all. There might be some error in your browser or you might be facing some connectivity issue when you accessed the site.
Therefore, we suggest that you should first ensure whether your WordPress CMS is the main culprit. Check out the web pages mentioned below to test your site:
Once you visit any of these assessment websites, you can enter your URL and check the current status of your website. These downtime detectors would reveal whether there is some technical failure in your website.
If you get a negative report in the downtime analysis, then you should continue reading this guide to get your WordPress site to work again.
Step 2: Check if Your Hosting Server Has Crashed
When facing a sudden website crash, the problem could be coming from your hosting service provider. Once the server is done, the website users would not be able to gain access to the CMS portal. So you might have to check hosting provider.
Some of the reasons why the server might be down are:
- Maintenance: When a server goes through routine maintenance and checkup, it would be inactive for the users during this time. To ensure top-notch security and user performance, your hosting provider would perform timely upgrades.
In most cases, your hosting service provider will notify you of any upcoming maintenance job.
- Repair: Most servers are constantly monitored by the developers hired by your hosting provider. If there is any fault in your server hardware, then this might cause a temporary server outage. Once your server returns to its optimal performance, then it would be available to you.
- Security Risk: In the case of a cyber-threat, one of the early security measures taken is to take all the servers offline. Your server will not be restored until the security issue is resolved by the hosting provider.
These are some of the scenarios in which your hosting provider might intentionally bring down the server. If you have trouble accessing your CMS portal, then it is better to let your hosting provider know about it.
Step 3: Verify that Your Domain Wasn’t Hijacked
If your hosting server is operational, then you should check whether something is wrong with your domain. You might be a victim of domain hijacking. Domain hijacking takes place when your Domain Name System (DNS) information is wrongfully stolen by a hacker.
When your domain is hijacked not only would you be able to gain access to your domain but it can also tarnish your brand reputation. Some of the causes of domain hijacking are mentioned below:
- A hacker was able to steal your domain because your username and password were not protected.
- The hacker obtained your DNS data by causing a data breach in your domain provider’s server.
- You didn’t renew your domain after it reached the expiration date, and someone else purchase your domain name.
To ensure that your domain hasn’t been stolen by an unauthorized individual, log into your domain portal. After logging into your account see whether you are still the domain registrant. Also, see if your domain registration hasn’t expired yet.
If you notice some irregular changes in your account, then you should let your domain provider know about it. Your domain provider might require you to double-check if you are the owner before revealing the account status to you.
Step 4: Check Out Your Hosting Plan Limitations
Each hosting plan can handle a certain amount of load. When your server is overwhelmed by traffic, then this can create various usage problems for you.
Depending upon the type of website hosting plan you have subscribed to, you will be able to sustain a certain amount of traffic. Some hosting plan limits are mentioned below:
- Hosting bandwidth: This refers to the capacity of data exchange that can take place between the web server and its users within a particular time frame. A higher bandwidth would ensure better data handling by your server. So, if your hosting bandwidth is low then you may face a sudden server failure.
- Disk space: Depending upon your hosting plan, you will be able to store a particular amount of data on your server. This disk space allocated to users can help them store various items such as images, videos, and CSS files. If you surpass the disk space set by the hosting service, then this can cause the system to crash temporarily.
When you face any of the above-mentioned hosting plan limitations, then you are likely going to hear about it from your hosting provider. To ensure a smooth website UI, you can either subscribe to a new hosting plan or make upgrades to your current plan.
When facing issues with WordPress errors, there might be several factors contributing to the problem. If you think your web hosting service isn’t up to the mark, then you can also look for a new one.
But before cancelling your subscription with your current hosting provider it is better to look for other culprits that might be slowing down your site. For example, your webpages might not be responding because they need more optimisation. Similarly, adding unoptimised images to your site can also cause it to crash.